FAQs

Please click one or more of the following questions:

How long will I have to wait for a scan and why should I pay to have one?

What are the opening times?

How do I book?

How do I get the results?

How much does a scan cost?

Do I need a doctor to refer me?

How long does a scan take?

Can I bring my family and friends to the scan?

How do I pay for the examination?

Is 3D/4D scanning more accurate than a 2D scan?

Can you tell me the gender of my baby?

Do you charge more for multiple pregnancies?

Do you have disabled access?

Do I need to pay extra for photos of my baby?

What happens if there is a problem with my scan and it shows something is wrong?

Will my results be confidential?

Are all your practitioners qualified?

Does the scan hurt?

Is ultrasound safe?

 

 


 

How long will I have to wait for a scan and why should I pay to have one?

 

Kent Medical Imaging is a privately owned independent company. We pride ourselves in that we do not have waiting times or lists for any of our clients. However you may need to be prepared for some examinations such as the abdominal ultrasound and in these cases we may not be able to see you on the day you call for an appointment.

We offer a wide choice of appointment times to choose from.

At Kent Medical Imaging we offer more time to each appointment than a typical hospital equivalent scan as we like to ensure you understand and are happy with the results before you leave the clinic.

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What are the opening times?

In order to provide a flexible service we are open:

Monday 9am to 8pm
Tuesday 9am to 5pm
Wednesday 9am to 8pm
Thursday 9am to 5pm
Friday 9am to 5pm
Saturday 9am to 12pm


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How do I book?

Clients who are booking assessment examinations may call the clinic on 01732 897666 to book an appointment. And there is no need for a doctor’s referral.

For privately insured clients or for GP/ Consultant self-paying clients, your doctor will write a request form for an ultrasound. You can either call the clinic on 01732 897666 to book an appointment, fax the request to us on 01732 897667, e-mail it to us at kentmedicalimagingltd@hotmail.com or send us the form by post and one of our staff will contact you to arrange a convenient appointment.

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How do I get the results?

During the examination the Ultrasonographer will show and discuss the ultrasound images with you. Once the examination is finished we may be able to inform you of the results. However, sometimes, the images may need to be reviewed and measurements calculated and therefore it is not always possible to give you the results straight away. Once the images are analysed, a report will be issued to your referring doctor and for clients who self-refer we will send you a copy confirming our findings.

You should make an appointment with your referring doctor to discuss the results in detail.

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How much does a scan cost?

Ultrasound scan is a very cost effective imaging modality compared to others such as CT or MRI. Different examinations have different costs. Please call on 01732 897666 to ask about the cost of your scan or see cost section.

We accept Cash or Debit Card on the day of the examination unless you are claiming from your insurance company. We usually invoice the insurance company directly so all you will need to bring is your membership number and authorization number.

If you are claiming from the Benenden Scheme we will give you a receipt when you attend for your appointment so you can claim back the cost.

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Do I need a doctor to refer me?

No. Please contact the clinic for advice on 01732 897666

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How long does a scan take?

Different examinations require different lengths of time. However, the majority of examinations will take less than 30 minutes.

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Can I bring my family and friends to the scan?

Yes, we have no limit on the number of people you bring with you as long as the Ultrasonographer can concentrate whilst carrying out the scan. Young children often get bored so it may be an idea to bring books, toys and snacks for them. Also, we sometimes find a problem during the scan and it can be very distressing for you if there are a lot of people with you.

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How do I pay for the examination?

Kent Medical Imaging accepts cash or debit card on the day of the scan. Unfortunately, we do not accept credit cards at present. If you are claiming through your insurance company you will need to contact them to get an authorization number. You will need to bring this number and your membership details with you as most insurance companies will only accept an invoice from us.

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Is 3D/4D scanning more accurate than 2D?

No. As 3D/4D scans are becoming more popular they currently do not offer any advantages over conventional 2D scans in terms of accuracy. A 3D/4D scan is more of a superficial scan when looking at your baby rather than the 2D scan which looks through your baby. As a result we may see facial abnormalities such as cleft lips clearer but we do not use it to check your baby’s internal anatomy.

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Can you tell me the gender of my baby?

Yes. We can give you an opinion of the gender of your baby from 16 weeks. However, this is not 100% accurate with ultrasound and we cannot give you an absolute guarantee, but we will do our best and if we are unsure we will rebook you free of charge. There is no additional charge to give you an opinion of the baby’s sex.

If you do not want to know the gender of your baby we will try our best to avoid the relevant area. If you do not say anything we will assume you do not want to know.

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Do you charge more for multiple pregnancies?

No. Often we find parents who come for a scan don't know they are having more than one baby and although the scan takes slightly longer we always allow for this.

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Do you have disabled access

Yes, we comply with the disability and equality act 2010. We are located on the ground floor of the building near to the disabled parking bays. We have doors wide enough for wheel chairs to pass through and we have disabled toilets. We have an electronic entry system for security reasons and will assist you getting in if required.

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Do I need to pay for photos of my baby?

No. The photos, as well as the DVD (after 10 weeks) are included as part of the examination and you do not need to pay extra for them.

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What happens if there is a problem with my scan and it shows something is wrong?

If your pregnancy scan shows there is a problem with your baby then the results will be clearly explained to you at the end of your scan. The Ultrasonographer will discuss your options and if you wish to be referred back into the NHS an appointment will be made for you in the appropriate department. You will be given a detailed report to take away with you.

If you have come for any other scan a report will be faxed the same day as your examination to your doctor. Often the Ultrasonographer will contact your doctor and discuss the findings with them if they are available.

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Will my results be confidential?

Adhering to data protection regularities your results will not be viewed by any unauthorized personnel. We will always obtain your permission before we contact your doctor, midwife or Consultant.

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Are all your practitioners qualified?

Yes. Our services are delivered by highly qualified Ultrasonographers who have worked for many years in the NHS and private hospitals. Moreover, our practitioners are specialised in the type of examinations they carry out in the clinic. All our Ultrasonographers are state registered and hold a postgraduate diploma (or higher) in Medical Ultrasound.

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Does the scan hurt

It is a completely painless procedure and there are no known side effects when used with the recommended guidelines. Please see section on safety.

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Is ultrasound safe?

Yes, providing the recommended guidelines are followed there have been no known hazardous effects reported. Safety in ultrasound is continually being researched and monitored and at KMI we adhere to guidelines set out by our professional body (see safety section).

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